Reliable Security Sound & Data — Exceptional Support, Every Step of the Way
No matter how big or small your business is, when you purchase from Reliable Security Sound & Data, you receive unlimited, free technical support for the entire life of your product. That’s our promise — and it’s what sets us apart.
At Reliable, we take pride in being dependable, trustworthy, and simply the best in the business when it comes to customer support.
How to Request Support
1. Email: techs@reliablesecurity.com
2. Phone: 425-353-5512
Our team is ready to help with any questions or issues related to equipment purchased from Reliable Security Sound & Data.
Warranty Service
If you are having a problem with equipment purchased from Reliable Security, contact our Service Department. We will assist in providing an authorization number to return any defective equipment that is under warranty, either for replacement or warranty repair.
Out-of-Warranty Equipment
If your equipment is no longer under warranty, we’ll gladly evaluate it for repair and provide a detailed quote before any work is performed — so you’ll always know your options.
After-Hours, Holidays & On-Call Support
Different personnel may be on call at different times. If you’re unable to reach the first technician you contact, simply move on to the next number listed until you reach someone who can assist you.
For after-hours or holiday assistance, email cody.miller@reliablesecurity.com or call 425-923-6497.